|
Money Back Guarantee
|
 |
Safeguard your online purchases with PayPal's Money Back Guarantee.
When you make a payment on the PayPal website, you can now buy a Money
Back Guarantee to protect your purchase of physical goods on selected
transactions. If you purchase the Money Back Guarantee, you will have
the option to return your merchandise to PayPal in exchange for a reimbursement
(not including the Guarantee fee), provided that you file a complete reimbursement
request within 30 days of payment.
This program will only be offered for tangible goods transactions of less
than $1,000.00 USD with pre-qualified sellers. PayPal may take additional
criteria into account in deciding whether to offer the Money Back Guarantee
on a particular transaction.
You will know if a transaction qualifies when you get to the Confirm Payment
Details page. If we are offering the Money Back Guarantee, you will see
a check box quoting the price of the Guarantee for that transaction. Just
click on the box before you send payment. For more complete information
about the Money Back Guarantee and its specific exclusions and fees, please
go to the Money
Back Guarantee Policy of the User
Agreement.
Filing a Reimbursement Request
If you purchased Money Back Guarantee and would like to file a request
for reimbursement, just log in to your PayPal account and go to the Security
Center link in the footer of any PayPal page, and click on the Reimbursement
Request Form link in the 'For Buyers' column.
Additional Information
If you are a seller and you would like to learn more about how the Money
Back Guarantee affects you, please refer to our FAQs.
For more general information about PayPal's Money Back Guarantee,
including specific terms and exclusions, please go to the Money
Back Guarantee section of the Help Center or the Money
Back Guarantee Policy of the User
Agreement.
|
